If you bought or leased a 2011-2019 model year Kia Optima, a 2012-2019 Kia Sorento, or a 2011-2019 Kia Sportage equipped with a 2.0L or 2.4L Gasoline Direct Injection engine, then you may be eligible for benefits. The only way to receive a majority of the benefits in this Settlement is to file a Claim. Claim Forms must be submitted online via this website, via email, or postmarked no later than April 12, 2021. Claim Forms received after the deadline, will be deemed untimely and not accepted, with the exception of certain claim types.

Please review the Frequently Asked Questions page of this website before filing your Claim Form more details on eligibility to file a Claim and the benefits you might be eligible for.


Claim Filing Deadlines:

Depending on the Claim, you may have a different deadline to submit your Claim. Please review the table below:

Claim Deadline
Lifetime Warranty (upon completion of KSDS)N/A, Claim filing is not required for this Claim
Reimbursement for Past RepairsApril 12, 2021
Reimbursement for rental car/towing/other costsThe date the expense is incurred, the date the expense is paid, or April 12, 2021, whichever is later.
Compensation for inconvenience due to repair delaysThe date the repair is completed, or April 12, 2021, whichever is later.
Loss of Value for Sold or Traded-In VehiclesApril 12, 2021
Loss of Vehicle by Engine FireIf engine compartment fire occurred before August 28, 2020, April 12, 2021.
If engine compartment fire occurred after August 28, 2020, no later than 90 days after fire occurred.
Rebate Program For Lost Faith of VehicleIf engine failure or fire occurred before August 28, 2020, April 12, 2021.
If engine failure or fire occurred after August 28, 2020, no later than 90 days after engine failure or fire occurred.

Documentation:

Documentation Documentation must be provided to support your Claim unless you paid in cash for certain Claim benefits. Please review the table below to understand the type of documentation required to successfully prove your Claim.

Situation: Required Documentation: Exception:
Reimbursement for repairs performed at a Kia dealership A copy of a credit/debit card receipt, receipt from the dealership, credit/debit card statement, or any other document showing the amount that you (or a friend or family member) paid for the repair(s). If you paid, in cash then you must certify under penalty of perjury, that you (or a friend or family member) paid for the repair(s) in cash and thus do not have documentation for the payment.
Reimbursement for repairs performed at a third-party Repair facility

A repair invoice or other document that shows both the repair type and the repair date.

A copy of a credit/debit card receipt, receipt from the Third-Party Repair facility, credit/debit card statement, or any other document showing the amount that you (or a friend or family member) paid for the repair(s).

If you paid in cash, then you must certify under penalty of perjury, that you (or a friend or family member) paid for the repair(s) in cash and thus do not have documentation for the payment.
Reimbursement for rental car/towing/other costs

A receipt or other document showing what was purchased (e.g., a rental car or towing service), and the date of purchase.

A copy of receipt or other documentation that shows amount paid (e.g., credit/debit card receipt, credit/debit card statement, or bank statement).

If the repair was NOT done at a Kia dealership, the date and nature of the corresponding repair.

If you paid in cash, then you must certify under penalty of perjury, that you (or a friend or family member) paid for the rental car, towing, and/or other costs in cash and thus do not have documentation for the payment.
Compensation for inconvenience due to repair delays Documentation supporting the number of delayed days (e.g., repair order identifying open and close date). None
Compensation for a Class Vehicle that was diagnosed as requiring a repair but was sold/traded-in before the repair was performed A repair facility diagnosis or other documentation that indicates that the vehicle was diagnosed as requiring a Qualifying Repair, and any documents that show what you received for your vehicle as a sale or trade-in. None
Compensation for a Class Vehicle that experienced an engine fire A repair facility diagnosis, and/or any paperwork showing what you received for your vehicle (if anything) due to the engine fire. None
Rebate program for selling and purchasing a replacement Kia vehicle due to lost faith A repair facility diagnosis, paperwork showing what you received for your vehicle’s sale or trade-in, and/or paperwork showing proof of purchase of another Kia vehicle. None

Documentation needs to be clear, readable copies, as nothing will be returned to you. Acceptable files for online filing must be one of the following formats and no larger than 20MB per file: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip.


How to File Online:

To file online, you will be asked to provide contact information, information about your Class Vehicle including the VIN and mileage. Then you will need to provide details about the reimbursements/compensation you are claiming including amounts wish to receive. Lastly, you will be able to upload any documentation required to prove your Claim.

Please ensure you have your VIN and documentation ready before you begin filing as you will not be able to save and return to your Claim at a later time.

How to File by Email or Mail:

If you would like to file by email or mail, download a copy of the Claim Form. Please read the form carefully, fill it out completely, and attach any documentation, as applicable. Then, email or mail the completed Claim Form to the following:

Kia Claims Administrator
c/o Epiq
P.O. Box 3145
Portland, OR 97208‑3145
claims@kiaenginesettlement.com